AP Business: Operations Management flashcards

Question 1

What is a list of the items, and how many of each, needed to make a given product?

Accepted Answer

Bill of material

Question 2

What is the use of computers to design and test new products and to modify existing ones?

Accepted Answer

Computer-aided design (CAD)

Question 3

What is a commitment to constantly seek better ways of doing things, for greater efficiency and better quality?

Accepted Answer

Continuous improvement

Question 4

In a critical path method network, what is the longest path through the linked activities?

Accepted Answer

The critical path

Question 5

Which scheduling tool identifies the project activities that will delay the whole project if they run late?

Accepted Answer

Critical path method (CPM)

Question 6

In which facility arrangement does the product stay in one place while workers and machinery move to it?

Accepted Answer

Fixed-position layout

Question 7

What is the supply of goods a firm holds for use in production or for sale to customers?

Accepted Answer

Inventory

Question 8

In which system do materials arrive exactly when needed for production instead of being stored on-site?

Accepted Answer

Just-in-time (JIT)

Question 9

What is streamlining production by eliminating steps that add no benefits customers want?

Accepted Answer

Lean manufacturing

Question 10

What is a firm's decision about whether to make its own production materials or buy them from outside sources?

Accepted Answer

Make-or-buy decision

Question 11

What is the manufacture of many identical goods at once?

Accepted Answer

Mass production

Question 12

What is management of the production process called?

Accepted Answer

Operations management

Question 13

What is buying items from an outside source rather than making them internally?

Accepted Answer

Outsourcing

Question 14

Which scheduling tool resembles CPM but gives each activity three time estimates: optimistic, most probable and pessimistic?

Accepted Answer

PERT (program evaluation and review technique)

Question 15

In which facility arrangement are all workers doing similar tasks grouped together, with products passing from one workstation to another?

Accepted Answer

Process layout

Question 16

In which facility arrangement are workstations or departments set up in a line, with products moving along it?

Accepted Answer

Product (assembly-line) layout

Question 17

What is the creation of products and services by turning inputs into outputs?

Accepted Answer

Production

Question 18

Which quality-control process defines what must be done, measures and analyzes production results statistically, and finds ways to improve and control quality?

Accepted Answer

Six Sigma

Question 19

What is the entire sequence of securing inputs, producing goods, and delivering them to customers?

Accepted Answer

Supply chain

Question 20

What is the use of quality principles in all aspects of a company's production and operations?

Accepted Answer

Total quality management (TQM)

Question 21

What is the production-control aspect that sets out the sequence of machines and operations a product passes through from start to finish?

Accepted Answer

Routing

Question 22

What is a manufacturing firm that produces goods in response to customer orders?

Accepted Answer

Job shop

Question 23

What is a continuously updated list of inventory levels, orders, sales and receipts?

Accepted Answer

Perpetual inventory

Question 24

What is the electronic exchange of information between two trading partners?

Accepted Answer

Electronic data interchange (EDI)

AP Business: Operations Management flashcards

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